SK
SASHIN K
1 reviews | Active since Oct 2021
09 Oct 2023, 12:42
I would like to canc...
I would like to cancel the policy that I have just taken
Helpful (0)
Replies (1)0
Replies (1)
Pineapple Insurance's replyOfficial
09 Oct 2023, 14:12Hi SASHIN KRISHNA👋,
My name is Thulile, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards. Please note that we have received your complaint and have escalated it to the relevant department.
My name is Thulile, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards. Please note that we have received your complaint and have escalated it to the relevant department.
Pineapple Insurance's reply09 Oct 2023, 14:12
Official
Hi SASHIN KRISHNA👋,
My name is Thulile, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards. Please note that we have received your complaint and have escalated it to the relevant department.
My name is Thulile, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards. Please note that we have received your complaint and have escalated it to the relevant department.