I was trying to get a comparative quote for my vehicle and the sales agent who called had a very condescending tone to my query

I was trying to get a comparative quote for my vehicle and the sales agent who called had a very condescending tone to my query. She said what is the purpose of me getting quotes if my current insurer can beat those quotes. How does she know that? This left a very sour taste in my mouth and I do not think Pineapple is the insurer for me, even if they are cheaper. I know they are processes and procedures in place where a client wants to compare premiums but there is a way to properly address clients in a way that they will understand. Please train your consultants phone etiquette