ML
Mpfunzeni L
1 reviews | Active since Nov 2023
27 Nov 2023, 14:54
I was involved in a car accident and submit my claim within 24hrs
I was involved in a car accident and submit my claim within 24hrs. I only receive email stating that I will receive a call from one of their agent within 48hrs. But ‘m still waiting ,no call. Nothing.
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Pineapple Insurance's replyOfficial
27 Nov 2023, 15:06Hi Mpfunzeni👋,
We empathize with your frustration and concern during this challenging period. We acknowledge the receipt of your claim, and as stated in the message you received, we assure you that you will be contacted within 48 business hours, excluding weekends. We apologize for any inconvenience caused and want to assure you that we are committed to contacting you promptly and providing the necessary assistance. Thank you for your patience, and we appreciate your understanding in this matter.
We empathize with your frustration and concern during this challenging period. We acknowledge the receipt of your claim, and as stated in the message you received, we assure you that you will be contacted within 48 business hours, excluding weekends. We apologize for any inconvenience caused and want to assure you that we are committed to contacting you promptly and providing the necessary assistance. Thank you for your patience, and we appreciate your understanding in this matter.
Pineapple Insurance's reply27 Nov 2023, 15:06
Official
Hi Mpfunzeni👋,
We empathize with your frustration and concern during this challenging period. We acknowledge the receipt of your claim, and as stated in the message you received, we assure you that you will be contacted within 48 business hours, excluding weekends. We apologize for any inconvenience caused and want to assure you that we are committed to contacting you promptly and providing the necessary assistance. Thank you for your patience, and we appreciate your understanding in this matter.
We empathize with your frustration and concern during this challenging period. We acknowledge the receipt of your claim, and as stated in the message you received, we assure you that you will be contacted within 48 business hours, excluding weekends. We apologize for any inconvenience caused and want to assure you that we are committed to contacting you promptly and providing the necessary assistance. Thank you for your patience, and we appreciate your understanding in this matter.