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Nomfundo N
1 reviews | Active since Apr 2025
28 Apr 2025, 08:25
I spoke with one of their consultants and we made an arrangement that my policy will start on June and they will deduct the amount on the 25th since i had an insurance policy that is still active
I spoke with one of their consultants and we made an arrangement that my policy will start on June and they will deduct the amount on the 25th since i had an insurance policy that is still active. They decided to take my money and now i can't get hold of them since last week Thursday i feel like they are ****ming people
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Pineapple Insurance's replyOfficial
28 Apr 2025, 08:31Hi Nomfundo
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply28 Apr 2025, 08:31
Official
Hi Nomfundo
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍