XN
Xolani N
1 reviews | Active since Feb 2026
02 Apr 2026, 21:12
I sent a cancellation request via your WhatsApp but you have debited my account
I sent a cancellation request via your WhatsApp but you have debited my account. The reason is simple cancelled is because of the terrible reviews i saw on Facebook and hello peter from disappointed and disgruntled customers.
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Replies (1)
Pineapple Insurance's replyOfficial
03 Apr 2026, 05:46Hi Xolani🖐️,
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply03 Apr 2026, 05:46
Official
Hi Xolani🖐️,
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍