I needed to update address information on my insurance policy with Pineapple

I needed to update address information on my insurance policy with Pineapple. I dropped a message on the Pineapple WhatsApp chat and Refilwe promptly responded. She called me at a time suitable to me and updated the necessary info. Throughout the process, Refilwe was polite, professional and efficient and she ensured the customer experience was a easy and pleasant one.