I lodged the complaint on Wednesday (1st of March 2023), by Friday (3rd March 2023), Fezile from Pineapple had contacted me with the relevant documentation required which I couldn’t obtain on time (my fault) but by Wednesday the following week I had alrea

I lodged the complaint on Wednesday (1st of March 2023), by Friday (3rd March 2023), Fezile from Pineapple had contacted me with the relevant documentation required which I couldn’t obtain on time (my fault) but by Wednesday the following week I had already received a response that my claim has been approved and their service provider contacted me on that Wednesday for details about my phone. Fezile was so helpful during the entire process. I’m 100percent satisfied with their service.