SM
Sabelo M
1 reviews | Active since Jan 2026
28 Jan 2026, 09:27
I keep getting robot calls, they departments are cohesive I've cancelled the policy but I keep getting messages and emails about next steps I wish they could take my details off and never contact me again ever
I keep getting robot calls, they departments are cohesive I've cancelled the policy but I keep getting messages and emails about next steps I wish they could take my details off and never contact me again ever . Extremely disappointed and feel harassed
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Replies (1)0
Replies (1)Pineapple Insurance's replyOfficial
28 Jan 2026, 09:36Hi Sabelo
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply28 Jan 2026, 09:36
Official
Hi Sabelo
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
