CC
Connie C
1 reviews | Active since Nov 2024
11 Mar 2026, 06:52
I just want to understand pineapple🍍 insurance services
I just want to understand pineapple🍍 insurance services. It is really bad. I have been commucating with them no response since last week. They take forever to process cash back refunds. This is really bad. Same struggle every month I am supposed to get cash back within 7 to 14 working days they say but every month I have to remind them, still they take their time. I ended up get the refund towards the next debit order
Helpful (0)
Replies (1)0
Replies (1)
Pineapple Insurance's replyOfficial
11 Mar 2026, 07:08Hi Connie Pilane🖐️,
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply11 Mar 2026, 07:08
Official
Hi Connie Pilane🖐️,
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍