I joined pineapple about a month ago and they told me that as part of my car insurance I have to get a tracking device installed that I will not be paying for from Tracker. Now that I have cancelled insurance after they refused to pay a claim, I am now li

Hi Lungile Luthuli👋,

My name is Thulile, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.