MM
Mannini M
1 reviews | Active since Apr 2025
23 Sept 2025, 10:32
I haven’t gotten a...
I haven’t gotten assistance since i took the policy, only get 1 call when i request to be called which i’m not able to answer and my issue doesn’t get solved until Today when i spoke to someone (Sandile Manda) who assisted me.
Helpful (0)
Replies (1)0
Replies (1)
Pineapple Insurance's replyOfficial
23 Sept 2025, 10:38Hi Mannini
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply23 Sept 2025, 10:38
Official
Hi Mannini
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍