JJ
Joseph J

1 reviews | Active since Mar 2022

17 Feb 2025, 10:52

I have had a great experience with your company, but unfortunately, the poor service from your third-party provider, Proline, has negatively impacted the overall experience

I have had a great experience with your company, but unfortunately, the poor service from your third-party provider, Proline, has negatively impacted the overall experience. My car’s value has now dropped due to their subpar workmanship, and I am still waiting for them to fit the light they ordered over four weeks ago. The continued delays and lack of quality service are unacceptable, and I am extremely disappointed.

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Replies (1)
Pineapple Insurance
Pineapple Insurance's reply17 Feb 2025, 10:56
Official
Hi Joseph👋

 Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.