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Pamela M

1 reviews | Active since Oct 2021

14 Jul 2025, 09:19

I had an accident in the 3rd of June and claimed I

I had an accident in the 3rd of June and claimed I. The 3rd of June. My car was “repaired” and I was told it was ready at Renew-it bedfordview on the 11th of July. I came home and parked the vehicle same day. Today, the 14th of June I go to start my car and apparently there’s a transmission error on the vehicle, same error that was showing after I had the accident. This is honestly the worst experience I have had with an insurer and would highly recommend people really avoid insuring their belongings with pineapple. It has been a long and unsatisfying experience since my claim. I would suggest you avoid pineapple at all costs

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Replies (1)
Pineapple Insurance
Pineapple Insurance's reply14 Jul 2025, 09:23
Official
Hi Pamela

We sincerely apologize for the frustration you have encountered, and we are eager to help you.

Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.

The Complaints Team🍍