LT
LEBOHANG T

1 reviews | Active since Mar 2009

23 Dec 2025, 11:41

I had a query regarding my December debit order and thought I'd reach out via the WhatsApp icon on the Pineapple website, expecting automated responses

I had a query regarding my December debit order and thought I'd reach out via the WhatsApp icon on the Pineapple website, expecting automated responses. However, I was pleasantly surprised when I received a call from Pineapple less than a minute after sending my message. Sibusiso was the friendly and polite agent who assisted me, resolving my issue efficiently within 2 minutes. I'd like to express my appreciation to Sibusiso for excellent service.

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Replies (1)
Pineapple Insurance
Pineapple Insurance's reply23 Dec 2025, 11:46
Official
Hi Lebohang👋

Thank you for the fantastic review. We are delighted that you were pleased with the fast, effective, and exceptional service you received from us😊. Your feedback is greatly appreciated🍍.