M
Mcabangi
1 reviews | Active since Apr 2024
30 Apr 2024, 11:02
I cannot confirm as ...
I cannot confirm as yet as I’m waiting for assistance on my claim but Lucia was kind enough to take me through the process I’ll have more feedback after I have been assisted
Helpful (0)
Replies (3)0
Replies (3)
Pineapple Insurance's replyOfficial
30 Apr 2024, 11:06Hi Mcabangi👋,
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.
Best regards,
Pineapple Insurance's reply30 Apr 2024, 11:06
Official
Hi Mcabangi👋,
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.
Best regards,
M
Mcabangi's updateReviewer Update
02 May 2024, 14:06This is what I meant they are so quick to rush for reviews on first line support I was told my claim for a simple windscreen will be escalated I’ve been told this 3 days in a row how many escalations are there I’ve tried they email app and WhatsApp still no service this is ridiculous honestly
M
Mcabangi's update02 May 2024, 14:06
Reviewer Update
This is what I meant they are so quick to rush for reviews on first line support I was told my claim for a simple windscreen will be escalated I’ve been told this 3 days in a row how many escalations are there I’ve tried they email app and WhatsApp still no service this is ridiculous honestly
Pineapple Insurance's replyOfficial
10 Oct 2024, 07:58Hi there Mcabangi 👋🍍
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🤝
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🤝
Best regards,
Pineapple Insurance's reply10 Oct 2024, 07:58
Official
Hi there Mcabangi 👋🍍
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🤝
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🤝
Best regards,