CL
Charity L
1 reviews | Active since Oct 2023
04 Mar 2026, 11:06
I accidentally gave Pineapple my savings account details for my debit order instead of my cheque account details
I accidentally gave Pineapple my savings account details for my debit order instead of my cheque account details. When I realised that the debit had not gone off my cheque account, I sent them a message via WhatsApp. My query was resolved within 15 minutes and the service I received was great. I was informed of what to expect if the debit order was unsuccessful and given a directive on what to do should that happen.
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Pineapple Insurance's replyOfficial
04 Mar 2026, 11:09Hi Charity 👋
Thank you for the fantastic review. We are delighted that you were pleased with the fast, effective, and exceptional service you received from us😊. Your feedback is greatly appreciated🍍.
Thank you for the fantastic review. We are delighted that you were pleased with the fast, effective, and exceptional service you received from us😊. Your feedback is greatly appreciated🍍.
Pineapple Insurance's reply04 Mar 2026, 11:09
Official
Hi Charity 👋
Thank you for the fantastic review. We are delighted that you were pleased with the fast, effective, and exceptional service you received from us😊. Your feedback is greatly appreciated🍍.
Thank you for the fantastic review. We are delighted that you were pleased with the fast, effective, and exceptional service you received from us😊. Your feedback is greatly appreciated🍍.