MM
Marikie M
1 reviews | Active since Apr 2023
04 Apr 2025, 08:52
HORRIBLE CAR INSURANCE
Worse experience I have ever had with this car insurance after all attempts to cancel this and their staff calling to confirm cancelation but every month for the passed 3 month I'm receiving debit orders from my account for a policy I canceled and vehicle I reported to them that I no longer own what. I'm really disappointed with this policy I think last stop is to consult ombudsman with this Because since you have my banking details you do as you please.
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Pineapple Insurance's replyOfficial
04 Apr 2025, 09:11Hi Marikie
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply04 Apr 2025, 09:11
Official
Hi Marikie
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍