AT
Axolile T

1 reviews | Active since May 2020

06 Apr 2026, 10:38

Hard to reach.

Good produc, hard to reach. Been trying to reach your Cs team since Tuesday

0
Replies (2)
Pineapple Insurance
Pineapple Insurance's reply06 Apr 2026, 10:43
Official
Hi Axolile

We sincerely apologise for the frustration you have encountered, and we are eager to help you.

Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.

Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.

The Complaints Team🍍


AT
Axolile T's update06 Apr 2026, 11:01
Reviewer Update
Are you responding to everyone with this copy paste response. This is the the service you should not be providing.

Plz can you get someone to contact me.