Had a urgent issue t...

Had a urgent issue that needed to be sorted out after hours and could not get ahold of anyone so I went onto their portal and logged a ticket , now even after hours it took about 5 minutes and I was contacted by Jolandy , issue was sorted within the next 10 minutes , coming from a service department myself I could have not been more impressed by the level of service she gave, she will always be my go to person, I will gladly reffer friends and family!