LN
Lusanda N

1 reviews | Active since Dec 2011

26 Nov 2024, 10:07

Great Service

I would like to extend my heartfelt thanks to Diana for her outstanding assistance with my recent query. I had canceled my insurance but received a message that a premium was still going to be deducted. Since I had already joined another insurance provider, this would have resulted in double deductions.

Diana was incredibly helpful and professional throughout the process. She followed up consistently until the issue was fully resolved. Her dedication and excellent customer service turned a potentially stressful situation into a smooth experience.

Thank you, Diana, for going above and beyond. Your efforts are greatly appreciated!

0
Replies (1)
Pineapple Insurance
Pineapple Insurance's reply26 Nov 2024, 10:27
Official
Hi Lusanda

Thank you for the fantastic review. We are delighted that you were pleased with the exceptional service you received from Diana😊. Your feedback is greatly appreciated🍍.