MF
Malcolm F
1 reviews | Active since Sept 2021
21 Nov 2025, 07:41
GIVE ME BACK MY MONEY!!!!
I canceled my policy on the 30th of October 2025 with immediate effect after my debit order went off, and Bradley from the cancelation department told me that I would refunded within 10 working days, I still haven't received my money back. PINEAPPLE, GIVE ME BACK MY MONEY THAT YOU OWE ME !!!! You guys are bunch of ****mers taking advantage of the hardworking South African workers.
Helpful (0)
Replies (1)0
Replies (1)
Pineapple Insurance's replyOfficial
21 Nov 2025, 07:58Hi Malcolm Fisher👋,
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:🍍
Pineapple Insurance's reply21 Nov 2025, 07:58
Official
Hi Malcolm Fisher👋,
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:🍍