MB
Mark B
1 reviews | Active since Sept 2009
24 Jul 2025, 09:23
Fruit basket insurance
I have sent messages to Pineapple to cancel my current insurance and quote me on my new vehicle, but once again, no response from Pineapple Insurance. You have left me no choice but to find an alternative insurance company. Please take this Hello Peter report as a cancellation notification because it seems like no other communication works. ***
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Pineapple Insurance's replyOfficial
24 Jul 2025, 09:36Hi Mark
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply24 Jul 2025, 09:36
Official
Hi Mark
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍