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Noxolo N

1 reviews | Active since Apr 2019

28 May 2025, 13:43

EXCESS **** - Don’t Join Pineapple

If u could give them a 0 I would. I joined with them and got into an accident. And they are telling me I have 2x extra accesses that they never mentioned. There is an extra access for having a drivers licence for less than 3 years and an additional access for being with them for less than 6months. None of this was told to me when I joined. I should’ve listened to the other reviews. Don’t do it. Cancel your insurance and join more truthful companies. I will be cancelling my insurance and fixing my car myself

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Replies (1)
Pineapple Insurance
Pineapple Insurance's reply28 May 2025, 13:46
Official
Hi Noxolo

We sincerely apologize for the frustration you have encountered, and we are eager to help you.

Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.

The Complaints Team🍍



Best regards,