PA
P A
1 reviews | Active since Dec 2024
03 Oct 2025, 08:50
Every month Pineapple seems to experience issues with refunding their clients with their drive less discounts
Every month Pineapple seems to experience issues with refunding their clients with their drive less discounts.Its now two months of refunds that is owed to me and after nunerous attempts for feedback and updates I am still going no where slowly.Pineapple you need to fix this issue asap
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Pineapple Insurance's replyOfficial
03 Oct 2025, 08:51Hi P Achary
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:🍍
Pineapple Insurance's reply03 Oct 2025, 08:51
Official
Hi P Achary
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:🍍