FT
Fauzia T

1 reviews | Active since Feb 2025

17 Feb 2025, 18:32

Emergency assistance

My husband had locked the car keys in the boot,we sent a WhatsApp message to Pineapple and they logged the query for us ,we were contacted in less than 10 minutes and a locksmith was called for assistance..very efficient and to the point..the only reason I’m not rating them a 5 is because they don’t have a direct call centre number to contact,should look into that but otherwise I’m happy

0
Replies (1)
Pineapple Insurance
Pineapple Insurance's reply18 Feb 2025, 07:00
Official
Hi Fauzia 👋

Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.