1 reviews | Active since Dec 2021
DON'T INSURE WITH PINEAPPLE INSURANCE
I'm warning people not to insure with this company. This is by far the worst experience I've encountered as customer, EVER. I've insured (about to uninsure) a couple of my belongings on it because signing up was easy and they're quite responsive when they want you to insure with them. The good service ends there however, what follows is nothing but the worst service you're about to experience. I submitted a claim last year and it's still pending for over 7 months now. They tell you the same excuses to prolong the time so they can say it has exceeded the amount of days, so it's no longer valid. They'll close the case due to incompetence whereas you've sent everything to them. They'll ask you to send the same thing repeatedly on different email addresses, claiming they haven't seen anything. Another thing I've picked up is that they don't have a cellphone number you can call, they do so knowing what a **** of service they're going to offer you. My patience has been tested so many times and I've grown weary of them. They purposely ignore my requests to speak to them unless I say i need assistance with something else. I urge you not to waste your money with this ****show of an insurance company. They're the worst out there and I don't believe there can be any worse service you can be offered, worse than Pineapple insurance company. I'm convinced they're are running a **** to maximize profits for their investors because none of what they're doing, makes actual sense.
