SK
Stefan Kühn

1 reviews | Active since Apr 2022

20 Jun 2025, 11:59

Don't give them your info: they will NEVER stop calling you. Even on Sundays.

I have tried and tried and tried to no avail to get them to stop spamming me for the past month and a half. I was interested at first getting a quote to see how they compare with my current insurer, Naked, but they have not stopped calling me since the end of April. At this point they could pay me to insure with them and I would refuse. Not only are they more expensive than Naked with less cover and a higher excess, the key difference is that Naked DOESN'T PHONE ME EVERY SINGLE EFFING DAY FOR A MONTH.

0
Replies (1)
Pineapple Insurance
Pineapple Insurance's reply20 Jun 2025, 12:18
Official
Hi Stefan Kühn👋,

We sincerely apologize for the frustration you have encountered, and we are eager to help you.

Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.

Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.

The Complaints Team :pineapple:🍍