DISSATISFIED BY CONTANT PREMIUM INCREASES REGARDLESS OF BEING CLAIM FREE

I have been a loyal customer of Pineapple Insurance for over two years, consistently paying my premiums on time and never filing a claim. Despite my loyalty and clean record, I have seen no reduction in my monthly premiums. I expected that after two years of no claims, my premiums would be adjusted to reflect my loyalty, but that has not happened. This lack of recognition for my loyalty has been disappointing. I feel undervalued as a customer and hope the company will reconsider their policy regarding premium discounts for loyal, claim-free clients.