CN
Clement N
1 reviews | Active since Apr 2022
01 Sept 2023, 15:24
Dismal claims department
Pineapple has the worst claims process in the world. I'm 6 days into logging my claim and every day it's the same "one of our claims consultants will reach out to you" but they never do
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Pineapple Insurance's replyOfficial
01 Sept 2023, 16:02Hi Clement👋
My name is Thulile, I am responsible for addressing customer inquiries and complaints at Pineapple. I sincerely apologize for the frustration you have endured, and I am committed to helping you. Please note that I have escalated the matter to our claims team and they will reach out to you and assist.
My name is Thulile, I am responsible for addressing customer inquiries and complaints at Pineapple. I sincerely apologize for the frustration you have endured, and I am committed to helping you. Please note that I have escalated the matter to our claims team and they will reach out to you and assist.
Pineapple Insurance's reply01 Sept 2023, 16:02
Official
Hi Clement👋
My name is Thulile, I am responsible for addressing customer inquiries and complaints at Pineapple. I sincerely apologize for the frustration you have endured, and I am committed to helping you. Please note that I have escalated the matter to our claims team and they will reach out to you and assist.
My name is Thulile, I am responsible for addressing customer inquiries and complaints at Pineapple. I sincerely apologize for the frustration you have endured, and I am committed to helping you. Please note that I have escalated the matter to our claims team and they will reach out to you and assist.