YN
Yolanda N
1 reviews | Active since Mar 2019
12 Mar 2021, 09:47
Disappointed and Furious
I've been with Pineapple for about a year when I lost my phone. I made a claim on the 5th of February and was promised my claim would be resolved in 5 - 7 working days. I've been waiting for 33 dats gir my claim to be resolved. The people I've been talking to have either been rude or totally disrespectful.
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Pineapple Insurance's replyOfficial
12 Mar 2021, 10:05Hi Yolanda
Thanks a lot for bringing this to our attention.
This is really embarrassing. We are so sorry to hear about your experience.
We will make it our top priority to make up for this initial bad experience.
Apologies once again for your experience
Kind regards
The Pineapple team
Thanks a lot for bringing this to our attention.
This is really embarrassing. We are so sorry to hear about your experience.
We will make it our top priority to make up for this initial bad experience.
Apologies once again for your experience
Kind regards
The Pineapple team
Pineapple Insurance's reply12 Mar 2021, 10:05
Official
Hi Yolanda
Thanks a lot for bringing this to our attention.
This is really embarrassing. We are so sorry to hear about your experience.
We will make it our top priority to make up for this initial bad experience.
Apologies once again for your experience
Kind regards
The Pineapple team
Thanks a lot for bringing this to our attention.
This is really embarrassing. We are so sorry to hear about your experience.
We will make it our top priority to make up for this initial bad experience.
Apologies once again for your experience
Kind regards
The Pineapple team