Denied cover because of smartphone claim that happened 5 years ago.

I'm extremely disappointed in Pineapple's decision to deny me car insurance coverage due to a single claim for my smartphone that happened more than 5 years ago. Yes, you read that right - a smartphone claim is preventing me from getting car insurance with them.

I find it absurd that a minor claim for a phone would automatically classify me as 'high-risk' for car insurance. It's clear that Pineapple is prioritizing profits over people.

The lack of transparency, understanding, and flexibility from Pineapple is shocking. I expected more from a company that claims to prioritise fairness and transparency.

Needless to say, If you're considering Pineapple for insurance, beware of their inflexible and unfair policies.