RN
Ronald N

1 reviews | Active since Apr 2021

08 Oct 2025, 17:36

***** deduction

Worst insurer, after struggling to get a hold of them to cancel my insurance, was told the policy is cancelled. Come the next month, account is debited, struggle to get a hold of them again, told policy is not cancelled and they have to cancel again. Then have the cheek to try sell my more insurance.

They are quick to sign you up, difficult to get hold of when you need help. Most ********* insurance

0
Replies (1)
Pineapple Insurance
Pineapple Insurance's reply09 Oct 2025, 07:13
Official
Hi Ronald

We sincerely apologize for the frustration you have encountered, and we are eager to help you.

Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.

Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.

The Complaints Team :pineapple:🍍