RN
Ronald N
1 reviews | Active since Apr 2021
08 Oct 2025, 17:36
***** deduction
Worst insurer, after struggling to get a hold of them to cancel my insurance, was told the policy is cancelled. Come the next month, account is debited, struggle to get a hold of them again, told policy is not cancelled and they have to cancel again. Then have the cheek to try sell my more insurance.
They are quick to sign you up, difficult to get hold of when you need help. Most ********* insurance
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Replies (1)Pineapple Insurance's replyOfficial
09 Oct 2025, 07:13Hi Ronald
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:🍍
Pineapple Insurance's reply09 Oct 2025, 07:13
Official
Hi Ronald
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:🍍
