Convenient

The great thing about Pineapple is the "App-based" approach. Every Company has a few down sides, sometimes you might get stuck in a support chat with someone that does not really care about you, but then you get a few people, like Andani who gets straight to the point and solves your issue without hesitation or excuses, that's the type of customer service you need in this industry. It is convenient to insure things with a few photo's and a bit of patience. There is also no piles of forms that needs to be scanned and signed, the policy is neatly summarised and easily accessible through the app.