BV
Bradley V

1 reviews | Active since Dec 2022

15 Jan 2026, 10:24

Consultants need better teaching via phone

Hi there

Please teach your people to be more respectful when they looking for more business to gain customers,when they ask you would you be interested, and as soon as you say no I'm comfortable with whom I'm with they dont even let you finish they put the phone down. Manors much. I know they dont teach consultants like they in the manuel books. It's the fourth time now today and same thing different person. Shocking

0
Replies (1)
Pineapple Insurance
Pineapple Insurance's reply15 Jan 2026, 10:36
Official
Hi Bradley Venter👋,

We sincerely apologize for the frustration you have encountered, and we are eager to help you.

Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.

Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.

The Complaints Team :pineapple:🍍