Concern regarding service experience with Pineapple

Unfortunately, my experience was extremely distressingand left me with serious concerns about the company's competence and customer care. Despite my efforts to resolve the matter amicably, pineapple refused to honor my claim, treating me as though I were at fault. This forced me to escalate the issue to legal representation, which I believe could have been avoided with proper handling and communication.

Regrettably, based on this experience, I cannot in good conscience recommend pineapple to others.