BT
Bethwell T
1 reviews | Active since May 2026
22 May 2026, 15:39
complaint on Pineapple insurance
<div>Insurance declined my claim due to speeding, took it to my lawyers they say can't take it further due to the regulations of the road.</div>
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Replies (5)BT
Bethwell T's updateReviewer Update
22 May 2026, 15:45My Lawyers advised me to get a private Expert. I did what they said I got the private Expert and did the reconstruction report they requested and sent it to my Lawyers (Scorpion) now they tell me they can't take it further, report says the speed is not relevant for the claim do be declined it is irrelevant, even if I was driving at a lower speed the accident would still happen because while I was driving people appeared out of nowhere and that area is a bush area so I lost control and swayed the car and went in to ditch and big rocks that damaged my Motor Vehicle.
BT
Bethwell T's update22 May 2026, 15:45
Reviewer Update
My Lawyers advised me to get a private Expert. I did what they said I got the private Expert and did the reconstruction report they requested and sent it to my Lawyers (Scorpion) now they tell me they can't take it further, report says the speed is not relevant for the claim do be declined it is irrelevant, even if I was driving at a lower speed the accident would still happen because while I was driving people appeared out of nowhere and that area is a bush area so I lost control and swayed the car and went in to ditch and big rocks that damaged my Motor Vehicle.
BT
Bethwell T's updateReviewer Update
22 May 2026, 15:47So I will like hello peter to interfere and help me out through this crises am facing right now.
BT
Bethwell T's update22 May 2026, 15:47
Reviewer Update
So I will like hello peter to interfere and help me out through this crises am facing right now.
BT
Bethwell T's updateReviewer Update
22 May 2026, 16:06Email ***
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Bethwell T's update22 May 2026, 16:06
Reviewer Update
Email ***
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Bethwell T's updateReviewer Update
22 May 2026, 16:07***
BT
Bethwell T's update22 May 2026, 16:07
Reviewer Update
***
Pineapple Insurance's replyOfficial
23 May 2026, 06:58Hi Bethwell Trinity🖐️,
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply23 May 2026, 06:58
Official
Hi Bethwell Trinity🖐️,
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
