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Malerato M

1 reviews | Active since Oct 2024

22 Oct 2024, 10:24

Claims process was effortless C

I joined Pineapple insurance in February 2024, after looking around which had affordable rates. My car was later involved in an accident in September 2024. I was assisted by Thandeka who went out of her way to ensure I understood every step of the process. She communicated clearly over the phone and even via email. She was patient in explaining the next steps to be taken at every stage. I am happy that this process was well handled by someone so professional and always willing to listen.

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Replies (1)
Pineapple Insurance
Pineapple Insurance's reply22 Oct 2024, 12:42
Official
Hi there  Malerato👋🍍
Thank you for the fantastic review. 😊 Is there anything we could have done to give you a 5-star experience? Please let us know we would love to improve🤝