1 reviews | Active since Jan 2013

22 Jul 2019, 14:30

Claiming is a Pain

Quite a painful experience claiming. Not what i expected. Really easy to insure, but claiming is a different story. Even when the claim is approved, there is still an unneccessary delay which brings frustration. It's going to 2 weeks, and was promised to have everything sorted in a 'couple of days'.

0
Replies (1)
Pineapple Insurance
Pineapple Insurance's reply25 Feb 2020, 13:23
Official
Hi Luzuko,

So sorry to hear of your experience, we will investigate where we went wrong here and see how we can correct this going forward!