Claim not paid

One of worst insurance to insure with.

Lodge a claim for my Apple Watch, (R3000)

The screen replacement was R3600 and they advised that they can only issue an Istore voucher to go and buy a new watch. The Voucher was R2500 excluding access, why are they not paying the store or giving me a voucher to fix my watch? They wanted a salvage company to come and collect the watch! Bad service! Don’t insure with them!!!!