BM
Boitumelo M

1 reviews | Active since Oct 2020

16 Mar 2021, 10:15

Car insurance-horrible service

If i could give a 0 rating a would. The service for vehicle insurance is absolutely horrible. I lodged a claim on Wednesday, my claim was only telephonically confirmed on friday. Today is Tuesday and no one has contacted, my vehicle has not been assessed and i have constantly run after them. The service is unacceptable

0
Replies (1)
Pineapple Insurance
Pineapple Insurance's reply16 Mar 2021, 10:37
Official
Hi Boitumelo

 Thanks a lot for bringing this to our attention.

This is really embarrassing. We are so sorry to hear about your experience.

We will make it our top priority to make up for this initial bad experience.

Apologies once again for your experience

Kind regards
The Pineapple team