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ayanda K
1 reviews | Active since Nov 2013
31 Jan 2024, 09:52
Cancelled insurance ...
Cancelled insurance before the 20th of December but debit order was still processed on the 23rd of December 2023 and i only received refund on the 31st of Jan 2024 (but their refund policy says 10- 14 working days)
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Pineapple Insurance's replyOfficial
31 Jan 2024, 16:06Hi ayanda khumalo👋,
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.
Pineapple Insurance's reply31 Jan 2024, 16:06
Official
Hi ayanda khumalo👋,
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.