NT
Nkanyiso T
1 reviews | Active since Jul 2024
01 Jul 2024, 13:15
Can y'all Refund back my premium and cancel my contract as i requested before the end of the month
Ngikhansele iContract kodwa nina nakhetha ukuthatha imali yami, sengikhathele nokukhuluma iSngisi nani, ngicela imali yami.
Bantu baseNingizimu uma u****sha i-Insurance zisize uvele uCancelle neBank Account uvule etsha.
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Pineapple Insurance's replyOfficial
01 Jul 2024, 13:20Hi Nkanyiso Tanase👋,
My name is Thulile, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
My name is Thulile, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
Pineapple Insurance's reply01 Jul 2024, 13:20
Official
Hi Nkanyiso Tanase👋,
My name is Thulile, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
My name is Thulile, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.