AM
Aphiwe M
1 reviews | Active since Aug 2021
26 Nov 2025, 12:58
Being insured with Pineapple kufana nokuzi***ela 😭
Pineapple is the literal worst and I sincerely believe their 4.8 star rating on Google is a farce. Being insured with them is like throwing your money down the drain because they won’t help at all when it’s time to put a claim. Please don’t leave your current insurer for them, regardless of how much you’ll be saving monthly because being insured with them kufana nokuzi***ela 😭
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Replies (1)Pineapple Insurance's replyOfficial
26 Nov 2025, 13:29Hi Aphiwe
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply26 Nov 2025, 13:29
Official
Hi Aphiwe
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
