Be careful of Pineapple they seem great and friendly however when you need to make a claim the treatment takes a complete turn

Be careful of Pineapple they seem great and friendly however when you need to make a claim the treatment takes a complete turn. I made a claim and it’s been almost 4 months now with the claims team avoiding me because I questioned them regarding my access and explained the fault their agent made. Instead of acknowledging their mistake they busy trying to find an excuses of why they can’t own up to it and treat me right and fair. No morals, no integrity and they are definitely not customer centric. At this point I might just fix my car myself. Don’t waste your money here.