MN
Malifutso N
1 reviews | Active since Jul 2025
03 Jul 2025, 11:10
BAD service from PineApple car insurance
Very bad experience. No contact number to call when you need help. I canceled the insurance well in time. I got confirmation that it had been cancelled. They debited my account and I now cannot get hold of anyone. On the website/WhatsApp number. PineApple your support is BAD and non existent
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Pineapple Insurance's replyOfficial
03 Jul 2025, 11:21Hi Malifutso
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply03 Jul 2025, 11:21
Official
Hi Malifutso
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍