BM
Boitumelo M
1 reviews | Active since Oct 2020
05 Jun 2023, 15:38
Bad service delivery
Very bad service I constantly need to ask for updates in relation to my claim and ask the consultant what is happening. Very disappointing service
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Pineapple Insurance's replyOfficial
05 Jun 2023, 15:49Hello Boitumelo, my name is Pippa, and I handle all customer queries and complaints here at Pineapple. I sincerely apologise for the lack of communication around your claim. I have your contact details and am looking into what has transpired. Thank you very much for your patience. Chat soon.
Pineapple Insurance's reply05 Jun 2023, 15:49
Official
Hello Boitumelo, my name is Pippa, and I handle all customer queries and complaints here at Pineapple. I sincerely apologise for the lack of communication around your claim. I have your contact details and am looking into what has transpired. Thank you very much for your patience. Chat soon.