BM
Banele M
1 reviews | Active since Sept 2023
18 Jun 2025, 17:30
Bad service
Pineapple quoted me for a wrong car and deducted my money. When i try calling them at the garage for the delivery of the car, it seems my insurance is **** and they cannot give me my car. DOES PINEAPPLE HAVE A NUMBER THAT WORKS?
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Replies (1)
Pineapple Insurance's replyOfficial
18 Jun 2025, 17:36Hi Banele Mathibela👋,
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:
Pineapple Insurance's reply18 Jun 2025, 17:36
Official
Hi Banele Mathibela👋,
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple: