PM
Patrick M
1 reviews | Active since Mar 2025
31 Mar 2025, 09:04
Bad Service
Service is very bad, no call center. I've been trying to cancel the insurance for a very long time now, they made it sound very easy that you can cancel it via the app but it's a nightmare and you can't even call for assistance. Now my car is being insuranced twice by them and they debiting me double 😒
Helpful (0)
Replies (1)0
Replies (1)
Pineapple Insurance's replyOfficial
31 Mar 2025, 10:11Hi Patrick
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply31 Mar 2025, 10:11
Official
Hi Patrick
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍