JH
Johnny H
1 reviews | Active since Jul 2022
02 Oct 2023, 15:03
Bad Poor service from Pineapple insurance.
To try and get hold of this company after the deal is done is hopeless. Before the deal no problem, now that they have my money they are completely hopeless. You only get messages we will contact you as soon as possible. Very poor service. I can not recommend this company to anyone.
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Pineapple Insurance's replyOfficial
02 Oct 2023, 16:05Hi Johnny Hammond👋,
My name is Thulile, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for your frustration, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
My name is Thulile, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for your frustration, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
Pineapple Insurance's reply02 Oct 2023, 16:05
Official
Hi Johnny Hammond👋,
My name is Thulile, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for your frustration, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
My name is Thulile, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for your frustration, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.