Bad Experience with Pineapple insurance.

Claim registered on the the 28th of July till to date claim has not been finalised, is the claiming process not supposed to take less than a week???? You have to call them everyday to follow up or else your claim will not be moving,it sit there and no one will bother to tell you what’s short for the claim to be processed you will only find out when you call, when you call in they tell you that everything will be finalised before end of day, you will be surprised that time is going and no email or call is coming in. They have been validating my claim since from the 30th of June it’s the 12 of August 2025 and still no response. They give a location of where the car is going when it’s being towed next thing you check the tracker the car is on a different location. Spare you yourself of headache and never join this insurance trust me you will regret when they have to help you. I’ve had a very bad experience with Pineapple insurance.